Book hotels with confidence

AI-powered analysis reveals true hotel ratings by filtering irrelevant reviews and weighing real issues

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Recently analyzed hotels

How it works

Unmask runs quietly in your browser, automatically analyzing reviews when you visit hotel booking sites.

1

Install extension

Add our Chrome extension to your browser with a single click. It's free and lightweight.

2

Browse hotels

Visit Booking.com, Expedia, or Hotels.com and find a hotel you're interested in. Click the "Analyze Hotel" button to scan hundreds of reviews and calculate the honest score.

3

See adjusted scores

We reveal the "Adjusted Score" next to the listed rating, showing the true quality after filtering spam and weighing critical issues.

4

Track your research

Analyzed hotels are automatically saved to your dashboard on unmask.travel where you can compare scores, sort by price, and make your final decision.

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How we calculate scores

We filter out spam and generic fluff, then weight reviews by recency and issue severity. Critical problems (hygiene, safety, bed bugs) drop scores significantly—even if a hotel has great staff. Recent reviews count more than old ones. Suspicious patterns get flagged. Price expectations matter: a $80 hotel is judged differently than a $300 one.

Result: The score you see reflects what actually matters, not inflated averages.

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Recency weighting

Recent reviews count more—last 3 months weighted heaviest to catch declining quality

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Severity hierarchy

Critical issues (bed bugs, hygiene, safety) drop scores significantly, not averaged away

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Spam filtering

Generic fluff and promotional content downweighted so real experiences drive the score

See it in action

The analysis works on Booking.com, Expedia, and Hotels.com

Unmask Extension Demo

Your personal hotel research hub

Unmask Dashboard Preview
  • Compare side-by-side

    See all your analyzed hotels in one view to make the final call

  • Track your shortlist

    Hotels you've checked are automatically saved as you browse

  • Sort by what matters

    Filter by adjusted score, price, location, or recency to find the best fit